HELLO, I'M
Afiya Rahaman
NetSuite ERP Support & Consulting
Afiya
Support Analyst | Associate NetSuite Consultant
BSc Business Computing – University of Northampton
0743673598
About
MY BACKGROUND
I’m a NetSuite-certified Associate Consultant and Support Analyst with a background in Business Computing and hands-on experience supporting ERP systems in real client environments. I provide client-facing NetSuite support, logging and resolving functional and technical issues, supporting end-users, and assisting with system configuration, testing, and optimisation.
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I have a strong foundation in business, finance, and accounting, with practical experience across Procure-to-Pay, Lead-to-Cash, Inventory Management, and core financial processes. Alongside my ERP expertise, I bring technical skills in SQL and JavaScript, enabling effective system customisation and automation.
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I’m known for clear communication, strong attention to detail, and a structured problem-solving approach, allowing me to work independently or collaboratively while managing priorities in fast-paced support environment
Education
WHAT I’VE LEARNED
(2025)
BSc business computing student at University of Northampton
(2024)
JavaScript Training at CROMA Learning Campus
(2024)
AAT Level 1 – Award in Bookkeeping
(2021-2022)​
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A Level at Barakah Pre-University College, Mangalore – 93.5 %
(2020)
GCSE at Noble High School, Mangalore – 75.6%
Experience
WHERE I’VE WORKED
(2024 - present)
Associate Netsuite Consultant at SAFA ERP Consulting, Milton Keynes (Part-time)
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Assisted in day-to-day support and administration of NetSuite ERP for clients, resolving functional and technical issues.
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Logged, tracked and managed support cases, ensuring timely responses and resolution in line with priorities.
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Built and optimised Saved Searches, reports, and dashboards to provide actionable insights for finance and operations teams.
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Supported end-users with training, troubleshooting, and guidance onNetSuite best practices.
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Configured custom fields, forms, roles, and workflows to meet client-specific business requirements.
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Collaborated with senior consultants in system testing, enhancements, and deployment of new features.
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Participated in data migration activities, including CSV imports, cleansing, and validation.
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Assisted in documenting functional requirements, support tickets, and process flows for client projects.
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Acted as a first point of contact for client support enquiries via email and calls.
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Provided regular case updates to clients, ensuring clear communication and a positive support experience
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(2022- 2024)
Café Assistant & IT Administrator at Lilly Café, Milton Keynes (Part-time)
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Delivered excellent customer service and processed orders/payments via EPOS.
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Managed stock control, purchase orders, and end-of-day reconciliations.
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Handled customer inquiries and resolved issues efficiently.
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Oversaw café social media presence to boost brand visibility and engagement.
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Supported IT systems, including troubleshooting POS and BrightHR issues.
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Managed POS user accounts, system settings, and HR onboarding processes.
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Prepared payroll information and maintained HR documentation.
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Assisted with workplace safety compliance through risk assessments and reporting.
Skills & Languages
WHAT I BRING TO THE TABLE
SQL
Python
HTML & CSS
C++
PHP
Javascript
Netsuite & ERP
Accounting Knowledge
English
Leadership skills
Attention to detail
Awards and Intrests
Certifications
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AAT Level 1 – Award in Bookkeeping | AAT (2024)
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BI & Reporting Associate | Oracle NetSuite (2025)
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AI Foundation Associate | Oracle NetSuite (2025)
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Financial Associate | Oracle NetSuite (2025
Awards
WHERE I SHINE
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Class Leader – 2020 to 2022
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College Tech Club Secretary - 2021
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College Head Girl – 2021-22
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School Cultural Secretary – 2017
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Best Student Award - 2021
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School Sports Secretary – 2018
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Interests
OUT OF OFFICE
I stay updated on the latest technology advancements by regularly watching YouTube videos and reading tech blogs, which helps me stay informed and inspired. Beyond the digital world, I enjoy traveling to new places and exploring the natural beauty around me, finding peace and inspiration in nature. I'm passionate about sharing knowledge with others and love engaging in community activities that bring people together and create a positive impact. In my free time, I enjoy cooking and gardening—both of which allow me to be creative, relax, and connect with what I love.
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